Thursday, 7 February 2013

Excellent Service from Foundry

I ordered several Hun command sets from Foundry on Monday, and they arrived yesterday (Wednesday).  Included was a couple of Achaemenid Persian foot archers and a complimentary note - they must have looked at my order history, found out that I ordered a load of these guys last year, and added them in.  I thought it was not just great service, but a really nice gesture too.  I want to add to that army at one point, but I have too many projects on the go just now.  I'll remember this, though.
Posted by Caliban at 09:27:00
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6 comments:

  1. The Angry Lurker7 February 2013 at 11:32

    Same here with an order recently, good guys.

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  2. Piotr Henryk Nowacki8 February 2013 at 01:25

    Wow, talk about going above and beyond! I've got some of their Macedonians but sadly I bought it at some wargaming show so I won't yet enjoy the 'loyal customer' benefits you guys got :D

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  3. Piotr Henryk Nowacki8 February 2013 at 01:26

    Nice, talk about going above and beyond good service!

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  4. Caliban8 February 2013 at 09:38

    Yes, there have been several favourable comments about the new situation at Foundry over on The Miniatures Page. It's a shame that Foundry don't make Goths - that's something I need for Chalons. Looks as though it will be Musketeer Miniatures for those!

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  5. Neil Scott8 February 2013 at 11:32

    Good customer service always goes along way to encouraging buyers to go back for more

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  6. Willie Anderson11 February 2013 at 19:33

    looks like the young lads are doing some sterling work when it comes to customer service good to hear Paul!

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